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POSFlow Solutions
Reservations integration

Bookings arrive in the POS before the guest does.

Your booking list and your POS stop being two separate things. Covers, times and notes are on the till before service starts, and everything the guest spends attaches to their record.

ការកក់តុភ្ជាប់ដោយស្វ័យប្រវត្តិជាមួយ POS
We reply on Telegram, usually within the hour.
Serving Cambodia's hospitality since 2017
400+ active venues
Certified SambaPOS reseller for Cambodia
Support team in Phnom Penh
What we hear

What a booking sheet on the host stand costs you.

Bookings and service are the same business. Most venues run them as two.

1
A list the POS cannot see
The host has one version of tonight, the till has another, and the two only agree by luck.
2
No shows nobody counts
Friday felt quiet, but there is no number to act on, so nothing changes next Friday.
3
Regulars treated like strangers
A guest on their tenth visit gets the same greeting as their first, because nothing was ever recorded.
Step by step

How the connection works.

From the guest tapping book to the tab closing, it stays one thread.

01
Guest books online
Availability is calculated live against your real capacity and the bookings you already hold, so you cannot be overbooked.
02
The POS pulls the list
POSFlow queries Buqq when the reservations screen is opened or refreshed, so staff are always looking at the current bookings.
03
Staff check the guest in
On arrival the booking is checked in and the party is seated on the table screen, matching where they actually sit.
04
Spend attaches to the guest
The tab is tied to that booking, so items, totals and visit history build on the guest record. That record is yours.
Connected

Where your bookings can come from.

Online, by phone or off the street. They all belong on one list the whole team can see.

Buqq
Our sister platform, same team, full integration. Live availability against your real capacity, no per cover commission, and a public listing that brings bookings from people who have not heard of you yet.
buqq.online →
Other booking platforms
If it exposes an API we can talk to, we will integrate it. We need availability read, a booking event and a guest record.
Phone and walk ins
Taken on the same screen as the online bookings, so your covers number is the whole picture and not just the online half.
Already on a platform you like?
Tell us the name. If the API allows it we will connect it, and if it does not we will say so plainly rather than sell you a workaround that breaks in month three.
Tell us what you use →
In practice

Why we point people at Buqq.

Commission platforms charge you per head for a guest you already had. Buqq charges a flat fee and hands you the relationship.

No per cover commission, ever
Flat monthly pricing that scales with you
Live availability against your real capacity
A listing on the Buqq directory
A reminder to the guest the day before
Booking history and guest insight you own
Straight answers

What it changes on the floor.

Covers you can plan for
Tomorrow's numbers in front of you before you order stock or set the rota.
A real no show rate
Logged per booking, so it becomes a number you can actually reduce.
Regulars recognised
Visit count and past orders on the table the moment they sit down.
Your menu in front of guests
Menus listed on Buqq, so guests know what they are booking before they walk in.
Questions

Before you ask us.

Do we have to use Buqq?
No. It is the deepest integration because we built both sides, but any platform with an open API is on the table.
Does it handle private hire and events?
Large party bookings come through with cover count and any notes, and they hold on the till like any other booking. Deposits are not handled in Buqq today, so you take those the way you do now.
Who owns the guest data?
You do. It sits in your system and it leaves with you if you ever go elsewhere.
How far ahead can we see our bookings?
As far ahead as guests have booked. The POS pulls the current list every time the reservations screen is opened or refreshed.

Tell us how your bookings work today.

Which platform, how many covers, how much of it is still on paper. A short conversation is enough for us to scope it.

សូមទាក់ទងមកយើងតាម Telegram